Postage, Delivery & Product Availability

UK Flag UK Postage / Delivery

All orders in the UK are sent by Royal Mail 1st Class delivery with proof of posting and we charge a standard post and packing charge of 3.99. If your order is 75.00 or over then a higer charge of 4.99 will be charged and it will be sent First Class 'Signed For'. For orders of 150.00 and over you will be charged 9.99 and it will be sent 'Tracked and Signed For'.

If you especially want your order sent by Royal Mail 'Guaranteed Next Day Delivery' (With Tracking), please contact us first as a higher charge will apply for this delivery service!

If received by 4:00pm, orders are dispatched on the same day. Otherwise orders are dispatched the following day.

PLEASE NOTE - For large orders where we deem the cost of posting is excessively higher than our standard charges, we may contact you as a higher charge may apply before your order can be sent!

Australian Flag canadian Flag Euro Flag US Flag Overseas Orders

Overseas orders are welcome and we accept orders worldwide!

All overseas orders will be sent from the UK by Royal Mail 'International Recorded Delivery' (With Tracking). Charges are the same as above.

If received by 4:00pm, orders are dispatched on the same day. Otherwise orders are dispatched the following day.

PLEASE NOTE - Overseas deliveries will take longer than UK deliveries. We will endeavour to post them as soon as payment has cleared. However, delivery times will be at the discretion of the customers local postal service.

Returns

Refer to our Terms & Conditions for details of our returns policy.

Product Availability

The following table explains the terms used to describe our product availability on each product page:

In Stock:

We have this product in stock in the UK and will post it to you on the same day you make your order or the next day, depending on what time you place the order. (Estimated delivery time: Approx 1-2 days)

Currently Out of Stock:

We are currently out of stock of this item. You can pre-order now to ensure you receive this product as soon as it is back in stock. (Estimated delivery time: Approx 1-2 weeks - subject to availability at our US suppliers, in which case you will be notified.)

Pre-Order:

When a product is 'Out of Stock' Priority is given to customers who pre-order and will be guaranteed to receive the product from our next regular bulk order delivery from our suppliers in the US. (Estimated delivery time: Approx 1-2 weeks - subject to availability at our US suppliers, in which case you will be notified.)

Order on Demand:

When a product is ordered on demand. As soon as you place your order with us, we will make an order and arrange to ship the product/s especially in for you from our suppliers in the US. This is only for higher value items! (Estimated delivery time: Approx 3-4 days - subject to availability at our US suppliers, in which case you will be notified.)

Product Discontinued:

This product is no longer available from our supplier and we have run out of stock.

 

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